Shipping policy
At Maison Vyne, we see delivery as part of the overall experience, not just the final step. From the moment you place your order, we focus on getting your pieces to you quickly and with care, so you can enjoy them without delay.
We currently ship within the United Kingdom. All delivery costs are covered, so your checkout reflects exactly what you’re purchasing, nothing more. Every order is carefully prepared before it leaves our facility.
Delivery timeline
- Processing time: Orders are prepared within 1–2 business days
- Transit time: Delivery typically takes 3–7 business days after dispatch
- Total delivery time: Most orders arrive within 4–9 business days
Order cut-off
Orders placed before our daily cut-off time of 5:00 PM (GMT+00:00) Greenwich Mean Time (Londen), Monday to Saturday, begin processing the same day. Orders placed after this time will be handled the next business day.
Tracking your order
As soon as your order is on its way, you’ll receive a shipping confirmation email with tracking details. This allows you to follow your delivery every step of the way.
Delivery notes
While we aim to meet our delivery timelines consistently, there may be occasional delays due to high demand, weather conditions, or courier disruptions. If anything affects your order, we will keep you informed so you’re never left wondering.
If you have any questions or need assistance, feel free to contact us at info@maisonvyne.com . Our team is always here to help.
